Administrative Aide - Public Works

The City of Phoenix Public Works Department (PWD) provides trash, recycling and other waste diversion services to more than 400,000 households. Our work culture is founded on delivering customer satisfaction, as well as continuously striving for efficiency in our operations. Our commitment to the Phoenix community is to create and promote a more sustainable Phoenix by providing waste diversion education, convenient and reliable diversion programs and to collaborate with organizations and businesses to develop a robust economy based on sustainability.

The Administrative Services Division of the PWD is looking for an Administrative Aide to perform a wide variety of job duties; the work involves independent decision-making and a thorough knowledge of the terminology, procedures, and practices within a defined activity area.

The Administrative Aide performs a wide variety of job duties; the work involves independent decision-making and a thorough knowledge of the terminology, procedures, and practices within a defined activity area. The employee plans and organizes the workflow utilizing departmental rules, regulations, and procedures. Work is performed under the general direction of an Administrative Assistant or section head who evaluates performance based on results.

Essential Functions:

• Review documents for completeness and accuracy.
• Composes and responds to a variety of correspondences.
• Responds to complaints or requests for service in person, by telephone, and in writing in accordance with established departmental policies and regulations.
• Conducts, monitors, and compares data to determine compliance with prescribed operating standards.
• Collects and enters data or information into a computer or other keyboard device.
• General understanding of business operations, contracts, and procurement regulations.

Detailed Functions:

• Process large volume of various purchase requests.
• Creating shopping carts against existing contracts.
• Processing goods receipts.
• Contacting vendors to obtain revised invoices.
• Statement reconciliations.
• Problem-solving.
• Processing credits.
• Developing and improving processes and procedures.

This position will work within the Public Works Department Administrative Services Division and be responsible for supporting the facilities operation, project planners and administrative staff with their shopping cart and purchase order needs.

The ideal candidate will possess:

• Strong attention to detail.
• Strong computer skills.
• Strong verbal and written communication skills.

Able to:

• Work independently and meet tight deadlines.
• Work in a fast-paced environment.
• Provide seamless customer service.
• Sit for long period of time.
• Work in a cubicle environment with noise and frequent interruptions.

Pay Range: $20.51 to $35.08 per hour.

Hiring Range: $20.51 to $31.82 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 343. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 003 Benefits

• Four years of experience performing clerical duties.
• OR Bachelor's degree in public or business administration or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
For information regarding pre-screening and driving positions,
• .
• The City job description can be found here.

The minimum qualifications listed above, plus:

Experience with:

• Multi-tasking in a fast-paced environment.
• Data entry and record keeping.
• Outlook,Teams, Excel, Word, and PowerPoint.
• Working effectively in a team environment.
• SAP/SRM or similar procurement software.
• Accounting principles, budget, procurement, and payment reconciling.
• Providing exceptional customer services especially in potentially difficult circumstances.

Recruitment closes February 27, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
If you are in need of computer resources,
• for free options.
Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.
• for more information.
• Explore other Employment Opportunities with the City of Phoenix.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

Admin Aide, JC:06020, ID# 60196, 2/25/26, USM, AJ, Benefits:003

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.