Crew - Junk Removal

Job Title: Crew Member

Effective Date: 03/05/2026

FLSA Category: Non-Exempt/Hourly

Target Starting Salary: $20.00 Hourly

Job Summary:

The Crew Member supports daily junk-removal operations by safely lifting, loading, sorting, and transporting customer items from residential and commercial properties. This role requires physical strength, attention to detail, strong customer-service skills, and strict adherence to safety and environmental standards. Crew Members represent the company on every job and must uphold professionalism, respect, and care for customer property at all times.

Job Duties:

• Greet customers professionally and assist the Crew Lead during the on-site walkthrough.
• Follow all communication standards, including empathy, clarity, and respect for customer property.
• Ask clarifying questions when needed and maintain a positive, solution-oriented attitude.
• Safely remove junk, furniture, appliances, yard waste, construction debris, and other materials.
• Use proper lifting techniques and team-lift procedures to prevent injuries.
• Protect customer property using floor runners, blankets, corner guards, and careful handling.
• Maintain 360° awareness to avoid damage, spills, or hazards.
• Load trucks evenly, secure items with straps, and follow all company loading procedures.
• Sort items into recyclables, donations, general waste, and hazardous materials.
• Never load prohibited or hazardous items; notify the customer and Management immediately.
• Assist with landfill, recycling center, and donation drop-offs following all site rules.
• Obtain and submit disposal receipts for every load.
• Assist with daily truck inspections, cleaning, and equipment checks.
• Load and unload tools such as dollies, straps, shovels, brooms, and buckets.
• Report maintenance needs or damage promptly.
• Wear required PPE at all times, including gloves, boots, and safety gear.
• Follow all safety protocols, including hazard identification and proper tool use.
• Maintain a clean, organized, and safe work environment.
• Comply with California labor, safety, and environmental regulations.
• Follow all Standard Operating Procedures and company policies consistently.
• Support Crew Leads, Drivers, and Management with job documentation, photos, and system updates.
• Participate in training, safety meetings, and performance reviews.
• Uphold the company’s professional standards and brand reputation.

Qualifications:

• High School Diploma or GED Required
• Experience with general labor, moving, warehouse, or construction experience preferred but not required.
• Valid driver’s license preferred (required for advancement to Crew Lead).
• Strong work ethic, reliability, and willingness to learn.
• Professional communication skills and customer-service mindset.
• Ability to follow instructions and work effectively as part of a team.

Physical Requirements:

• Ability to lift 75+ lbs repeatedly throughout the day.
• Ability to bend, squat, climb stairs, and work in tight spaces.
• Ability to work outdoors in varying weather conditions.
• Ability to stand, walk, and move for extended periods.

Working Conditions:

• Fluent communication in the English language is required.
• Employment status is fulltime
• Travel may be required.
• Protracted or irregular hours may be required.

The above declarations are not intended to be an all-inclusive list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job, rather, they are intended only to describe the general nature of the job.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay: From $20.00 per hour

Experience:

• Driving: 1 year (Preferred)
• Customer service: 2 years (Required)

Work Location: In person